What are the shipping costs?
Shipping charges are based on the weight, size and destination of your parcel. Postage calculator can be found showing on each product detail page. The initial delivery estimates calculated at the time of checkout is based on the address listed by the customer. Should changes be made to the delivery address after the quotation of order, this can incur a further charge. Delivery is to the front door on the ground floor only as per our couriers policies. Should a request be made for delivery past this point or the delivery address has steps to the front door on a ground floor, the arrangement for further application needs to be confirmed by a Hameland representative and an additional charge will occur subject to the courier's conditions and availability.

When can I expect delivery?
For all of our product listings we provide a clear dispatch from warehouse time frame. The majority of our products will leave the warehouse location within 1-2 weeks unless stated otherwise. On some occasions where we have a ‘made to order’ product the dispatch timeframe may exceed the listed lead time. We do our absolute best to keep customers up to date with their order delivery but occasionally due to unforeseen circumstances this can affect the delivery time estimates. Should a delay transpire that is out of our control, we will inform the customer and take action from there. Our normal delivery time frame is during business hours. i.e. Monday to Friday, 9am - 5pm (excluding public holidays). in the user's time zone. Our delivery partners can suggest a delivery date but cannot provide a delivery time. All deliveries require a minimum of 4 hour delivery window.

Hameland does not accept liability for any loss, theft or damage to the order after delivery has taken place.

How can I track my package?
We will send you an email notification when your package has shipped that will include tracking information

What are the shipping costs?
Shipping charges are based on the weight, size and destination of your parcel. Postage calculator can be found showing on each product detail page. The initial delivery estimates calculated at the time of checkout is based on the address listed by the customer. Should changes be made to the delivery address after the quotation of order, this can incur a further charge. Delivery is to the front door on the ground floor only as per our couriers policies. Should a request be made for delivery past this point or the delivery address has steps to the front door on a ground floor, the arrangement for further application needs to be confirmed by a Hameland representative and an additional charge will occur subject to the courier's conditions and availability.

When can I expect delivery?
For all of our product listings we provide a clear dispatch from warehouse time frame. The majority of our products will leave the warehouse location within 1-2 weeks unless stated otherwise. On some occasions where we have a ‘made to order’ product the dispatch timeframe may exceed the listed lead time. We do our absolute best to keep customers up to date with their order delivery but occasionally due to unforeseen circumstances this can affect the delivery time estimates. Should a delay transpire that is out of our control, we will inform the customer and take action from there. Our normal delivery time frame is during business hours. i.e. Monday to Friday, 9am - 5pm (excluding public holidays). in the user's time zone. Our delivery partners can suggest a delivery date but cannot provide a delivery time. All deliveries require a minimum of 4 hour delivery window.

Hameland does not accept liability for any loss, theft or damage to the order after delivery has taken place.

How can I track my package?
We will send you an email notification when your package has shipped that will include tracking information